UK Based EvaluAgent Raises $20M Series A

UK Based EvaluAgent Raises $20M Series A

EvaluAgent a performance improvement platform for contact centers, rasied a funding round of $20M led by PeakSpan Capital.

EvaluAgent used AI automated Question Answers to help customers drive results and engage agents. They are experts in providing 100% coverage to their customers with their speedy matter resolution.

UK Based 20M Series By PeakSpan

EvaluAgent, a UK based company was started by three friends after decades of research and experince in customer industry with the aim to provide quality assurance to software contact centers.

Recently, EvaluAgent raised $20M funding by PeakSpan Capital. PeakSpan Capital has invested in various other ventures. Phil Dur who is a well known software investor for over 25 years, said that EvaluAgent is by far one of the best customer performance improvement software company, which is why he is delighted to invest in this venture.

Also, read Sesame Raised €23M By PSG and GP

The CEO Jaime Scott, along with his other 2 partners Michelle Dinsmore and Alex Richards, aim to use this funding amount to expand their customer handling executives from across the world, provide better assistance to their customers.

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